16 problems with iOS 7.0.2 , and how to fix them in your iPhone, iPad , iPod touch

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Every new operating system has its issues and Apple’s iOS 7 is certainly no exception. We’ve seen a multitude of bug reports rolling in and, while many people have updated successfully, there’s no shortage of people encountering glitches or even major problems. We discussed how to prepare for and download iOS 7, and we’ve suggested some helpful iOS 7 tips and tricks, now it’s time to review some common iOS 7 problems and, where possible, identify solutions. We’ll refer to the iPhone throughout the article, but the majority of the problems and fixes will apply to the iPad and iPod Touch as well. There are some common problems of ios 7 and the fixs :

Glitch: Stuck on Apple logo

If your update, wrong then you may well find that your iPhone is stuck on a blank boot screen or on the Apple logo and it won’t start up properly. You’re going to want to connect to iTunes and try DFU (Device Firmware Upgrade) mode.


Potential solution:

Hold down the Sleep/Wake button to turn your iPhone off.
Open iTunes on your computer and connect your iPhone.
Hold down the Sleep/Wake button and the Home button together for ten seconds, and then release the Sleep/Wake button.
Continue to hold down the Home button until you see a pop-up on
iTunes stating that “iTunes has detected an iPhone in recovery mode. You
must restore this iPhone before it can be used with iTunes.”
Your iPhone screen should be blank, if you see a logo or message on it then you are not in DFU mode.
Select your iPhone in the left hand column of iTunes and select Summary then Restore.
You may need to install the iOS 7 update again.



Problem: Rapid battery drain

Many people are finding iOS 7 is more power hungry than iOS 6 was. You can find some general help by referring to our tips for saving smartphone battery, but there are also a couple of iPhone specific fixes worth considering.

Potential solutions:

Disable the parallax effect that gives the home screen that 3D look by going to Settings > General > Accessibility > Reduce Motion.
Turn off the background app refresh for at least some of your apps by going to Settings > General > Background App Refresh.
Turn off AirDrop by swiping up from the bottom of the screen and selecting the toggle in the Control Center.
Go to Settings > Notification Center and toggle off any apps that you don’t want to include.

Bugs: Wi-Fi and Bluetooth not working
A lot of people have found that the Wi-Fi and Bluetooth functions are
not working properly after the update to iOS 7. They may appear greyed
out in Settings and either won’t toggle on or appear to toggle on, but turn straight off again.

You should try rebooting your iPhone and your router, but it is unlikely to permanently fix the problem.

Potential solutions:

Some people have had success by removing an apostrophe from the
iPhone name. If your iPhone is called something like “John’s iPhone”
then this might work. Go to Settings > General > About > Name and change it to something with no apostrophe.
Some people have reported success by putting the iPhone into Airplane mode and then going to Settings > General > Reset > Reset Network Settings, but the problem may return.
You could also try going to Settings > Control Center and disable Access on Lock Screen then turn your iPhone off and on again.
Make sure that your router firmware is up to date.
Try backing up your iPhone and then restoring it. factory reset an iPhone.
If nothing is working for you, try contacting Apple or take your iPhone into an Apple Store.



Problem: Keyboard lag
This one seems to be a problem for iPhone 4
owners, but it may not be limited to that model. Sufferers have been
complaining about lag with iOS 7 in general, but also some serious
delays when typing on the virtual keyboard.

Potential solution:

Go to Settings > iCloud and turn Documents & Data off.


Bug: iTunes Store keeps crashing
Some people have found that the iTunes Store app on their iPhone
crashes when they try to open it. There are two potential fixes to try.

Potential solutions:

Open the Music app and tap Store in the upper left corner. You
should find that the app now works, although the problem might reoccur.
Double tap the Home button to open the multitasking menu. Close iTunes Store if it is listed. Now go to Settings > iTunes & App Store and click on your Apple ID then choose Sign Out. Sign in again and open the iTunes Store app and it should work.


Bug: iMessage or FaceTime not working
Many people have encountered issues with FaceTime and/or iMessage not working after the iOS 7 update.
Potential solutions:

Turn FaceTime and/or iMessage off and on again via the toggles in Settings.
Turn off Cellular Data in Settings > Cellular and make sure you are connected to Wi-Fi, then go to Settings > General > Reset > Reset Network Settings. You’ll have to set up your connection again, but FaceTime and iMessage should now work.
If nothing else has worked then back up your iPhone and try restoring it.



Glitch: Freezing
Some people have been complaining about random freezing on their
iPhone after the update. It doesn’t seem to be confined to a specific
Potential solutions:

Hold down the Sleep/Wake button and the Home Button until you see the Apple logo.
Try backing up and restoring your iPhone.



Bug: There is a crazy way to bypass the lock screen
If you’re worried about the security risk posed by the revelation
that people can bypass your lock screen and gain access to some content,
there is a way to close the loophole.


Go to Settings > Control Center and toggle Access on Lock Screen to off.


Apple has already released an update to deal with this bug and you can get it via Settings > General > Software Update.



Problem: Apps keep logging you out
Many users have encountered issues with apps like Mailbox and
Snapchat logging them out. App developers are working on fixes and seem
to be in agreement that the way iOS 7’s background refresh works is the


Go to Settings > General > Background App Refresh and turn it off for any apps where you’re finding problems.


You may have to wait for an update from the app developer or Apple to find a permanent fix for this one.

Bug: Loads of unread emails


Some people found that they had hundreds or even thousands of unread
emails after updating to iOS 7. This problem seems to be particularly
common for Gmail users, but it can occur with other email accounts.

Potential solutions:

Go into your email account on your computer and select all your emails then choose Mark as Read. Now go back to your iPhone and the count should be drastically reduced. It may be quicker to select all, choose Mark as Unread and then choose select all again and click Mark as Read.
You can also select Edit > Mark All > Mark as Read on your iPhone, but for it to work, you’ll need to download all your emails to the iPhone first, which can take a long time.

Problem: iPhone won’t turn on
A few people have reported that their iPhone won’t turn on at all
after installing the recent update. Plugging in the charger doesn’t seem
to have any effect. In some cases, there’s no recognition when plugging
into a computer and trying to connect to iTunes either. There’s
probably more than one problem at work here, but here are some steps you
can try.
Potential solutions:

Make sure that you’re using an Apple cable. Apple is working to
block third-party cables and chargers by including an authenticator chip
in its official cables. It’s not likely, but just to eliminate them as
problems, try using a different cable and a different power outlet.
Try holding down the Sleep/Wake button and the Home button together for at least 10 seconds.
If you are using an official cable then plug your iPhone in and
leave it to charge for at least a couple of hours before trying the
Sleep/Wake and Home button again.
Try a factory reset.
Try DFU mode (you can find full steps under Glitch: Stuck on Apple logo at the start of this article).
If none of these steps works for you then it’s time to call Apple, or, even better, take your iPhone into an Apple Store.


Problem: Motion sickness
A lot of people have reported motion sickness issues with the new iOS
7 platform. The parallax effect, bright icons, and all the zooming
transitions can prove to be a bit much and may cause nausea or
dizziness. There are a few things you can try to lessen the problem, but
they aren’t going to fix it entirely because you can’t turn off the
animations right now (it’s possible Apple will address this in a future
Potential solutions:

Go to Settings > General > Accessibility > Reduce Motion.
Make sure that you are using a static wallpaper via Settings > Wallpapers & Brightness, and then choose from Stills or your own photos.
It’s possible that larger text will help via Settings > General > Text Size.
You can also reduce the transparency via Settings > General > Accessibility > Increase Contrast.


Problem: Speaker not working
There have been a few problems reported with the speakers on Apple
devices after the iOS 7 update. Some people are suffering with no audio
from the speaker, some report that audio is only gone when playing
media, and for some people it’s not working with headphones either. There are some settings you should check and other steps worth trying before you contact Apple.
Potential solutions:

If you’re having the problem with an iPad, try toggling the side switch. You can also check under Settings > General > Use Side Switch To and see if it is set to Mute.
Check under Settings > General > Accessibility > Mono Audio and make sure it’s off.
Press and hold the Sleep/Wake button and the Home button to reboot your device.
Try restoring your iPhone.
If you find that the headphones work then there could be a problem
with the port. You could try blasting it with compressed air, or even
sucking to see if anything is stuck in there. If you’re going to use a
brush then be very gentle.



Glitch: Media controls not working
Many people have found that the media controls in the Control Center
and on the Lock Screen are not working after the iOS 7 update. Luckily
there’s an easy fix.

A soft reset should deal with this one, so press and hold the
Sleep/Wake button until the red “slide to power off” appears and slide
it. Once the device is off, simply press and hold the Sleep/Wake button
again until you see the Apple logo.



Glitch: Receiving someone Else’s messages or contacts
You may find after updating that you end up syncing contacts, or even
receiving messages that belong to another family member. This is
probably because you are using the same Apple ID. Your best option is to
create a new Apple ID for one of you (you’ll still be able to share an
iTunes account).
Potential solutions:

Go to Settings > Messages > Send & Receive and you
can select any number or email that you don’t want to be sharing
messages with. You can also change your Apple ID in here.
For contacts, the problem is probably caused by sharing iCloud. You can go to Settings > iCloud and choose Delete Account and then Keep on My iPhone. Then use your new Apple ID to set up a new iCloud account just for you.

Problem: Can’t send text messages
A few people have reported issues with sending text messages after
the iOS 7 update. There are a couple of possible reasons for this.

Tap and hold on the message and then select “Send as text message.”

Potential solutions:

If the issue is popping up in iMessage then it may be because iOS 7 turns the send as SMS option off by default. Go to Settings > Messages and turn Send as SMS on.
You could also try the steps listed under Bug: iMessage or FaceTime not working.
If the issue seems to be with sending texts to other types of phone
then it could be because the recipient is still registered with Apple,
or has another Apple device. It may be worth checking if they used to
own an iPhone that they never deregistered, or if they used their SIM
card in an iPhone in the past.

That’s all of our iOS 7 problems and fixes right now, but check back
because we’ll update this roundup with new problems and solutions as we
find them. If you’ve encountered a different issue, or you’ve found a
fix that works, then please post and share.

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